The buyer must send an email to the following address: email@example.com within 14 days of receiving the order, expressing their wish to a refund.
- After informing us, the buyer has 14 days to return the order to us.
- The box and all of it's content must be returned in perfect, unused, condition.
- We do not cover the shipping cost of returned items, and must be paid for by the buyer. We recommend sending it by registered post.
- After receiving the returned items and confirming that they meet the conditions described above, Boxtribe Unippesoal Lda has 14 days to refund the buyer.